In the realm of modern furniture, Article stands out with its promise of stylish, well-crafted pieces designed for the contemporary home. Since its inception in 2013, Article has aimed to simplify the furniture shopping experience, combining direct-to-consumer convenience with a flair for modern design. But how does Article truly fare in the competitive furniture market? Let’s dive in to uncover the intricacies of Article’s offerings, evaluating everything from craftsmanship and price to customer service and sustainability.
Article sources its furniture from across the globe, including Vietnam, China, Indonesia, the Philippines, and India. This international production strategy allows for a diverse range of styles and materials, though it raises questions about consistency in craftsmanship and production ethics.
Article’s upholstery options, including leathers, velvets, and woven fabrics, cater to a modern aesthetic. Leather appears to be a popular choice among customers, offering a sleek look but with limited color options, potentially narrowing customer preferences.
Customization is notably scarce at Article, with few options beyond choosing upholstery and sectional configurations. This limitation may deter those looking to tailor furniture to specific dimensions or aesthetic desires.
With a middle-of-the-road rating for comfort, Article’s furniture offers a standard level of coziness. The lack of customization options for cushion firmness or material may leave some customers wanting more personalized comfort.
Article introduces some flexibility with a modular sofa collection, allowing customers to buy sets or individual modules. However, the inability to modify these configurations post-purchase may limit long-term versatility.
Most Article furniture arrives mostly assembled, requiring minimal effort from the customer. Simple tasks like attaching legs and positioning cushions make the setup process straightforward.
Unfortunately, Article offers no information on sustainability practices, a significant omission for environmentally conscious consumers. This lack of transparency may impact the brand’s appeal to a growing segment of the market seeking eco-friendly options.
Special Features Article attempts to distinguish itself with features like sofa beds, outdoor sofas, and a 30-day satisfaction guarantee. However, these offerings are somewhat standard in the industry, not necessarily setting Article apart significantly.
Article scores well with its shipping and delivery options, including a flat rate for contactless delivery and free shipping on orders over $999. These policies enhance the overall customer experience, making Article an attractive option for those looking to shop online.
With a 30-day return window and a $49 return shipping fee, Article provides a reasonable but not outstanding return policy. The requirement for original packaging and an additional repackaging fee if not available could deter returns.
A one-year manufacturer’s warranty covers defects in materials and workmanship, a standard offering in the furniture industry. The warranty’s limitations on transferability and conditions for use are typical but worth noting for prospective buyers.
Starting at $1,099 for a 3-seater sofa, Article positions itself as a mid-range option in the market. While some items may lean towards the pricier side, Article maintains a balance of style and affordability.
No, Article does not offer the ability to view furniture in-person before purchasing, a significant drawback for those who prefer to physically experience products before committing.
Article offers a mixed bag of modern design, quality craftsmanship, and online convenience, marred by a few notable shortcomings. The brand’s strengths lie in its trendy product range and straightforward delivery and assembly options, appealing to the modern shopper looking for style and simplicity. However, Article’s lack of sustainability information, limited customization, and the inability to view products in-person may give pause to some potential customers.
For those attracted to modern design and willing to navigate the limitations in customization and sustainability, Article presents a viable option. The brand delivers on the aesthetic front and provides a satisfactory online shopping experience, though it may not fulfill the needs of every consumer, especially those prioritizing eco-friendly practices or extensive personalization.
